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Thanks!

– Yahoo! UK & Ireland Answers team

‘Their families have been informed…’; do newsreaders have to end stories of dead allied soldiers like so?

…methinks I had actually awarded a dear the 10 points for the best answer, but suspect a punter, going by the name of ‘domme me’ either got his pals to gang up and get question erased, or used half a dozen of his troll-y names to do the same…but yet, answered (and got awarded the 10 points on both) two equally testing questions of the – er…’conflict in Afghanistan.’ Either you didn’t see me coming – or felt guilty for allowing trolls run your front-line business and let my answers run.

h.r.barbarie

Thank you so much for your feedback, however strong. It’s important we hear from you. Thanks also to each of you who filled in the CSAT survey.

There are almost too many points to reply to all of them here but we’re happy to address a few.

We know the issue of violations is frustrating. We’re looking into how we can do better here but would also urge people to appeal their violations if they feel they’re unfair. This is very important.

With regards to US/UK content the way the UK site is set up that on the questions are all UK but US users also see them on the US site and can answer them. We hear you that this is currently unpopular.

Heather: with regards to your account, as you know we’ve looked into this and things are well on to their way to being amended. We’re happy to be able to help.

If you guys have any more issues you want to discuss with us, outside of violation notices or appeals, which need to go through the Yahoo! Customer Care team, please email us on y_answrs_team_uk@yahoo.co.uk

thanks!

– Yahoo! UK & Ireland Answers team

We’ve all had violation notices, often for good reason, but many users seem to get these violation notices without reason and without any way of appealing. Then when there’s real abuse within the community the abuse team don’t seem to do anything about it, twice now I’ve had members following me throughout the community, blatantly abusing me – despite reporting the abuse I’ve yet to see the abuse team do anything about it!

…and on the line of abuse, you should also be able to delete questions, I’ve never understood why you’re unable to do this to begin with, it’s your account and your questions after all. When someone launches a personal attack against you they can then use your past questions to find out information about you, this happens even if you hide your questions and answers from those who are not in your contacts (and wipe your contacts to make sure). I’ve also noticed some of my questions turn up on internet searches on other Yahoo! services, again leaving members of this community open to abuse – it is part of Yahoo!’s privacy policy to share with other Yahoo! services, which is hardly that good at protecting our privacy (!!), but this is exactly why a delete option should be available on our own questions!